Privacy policy

What logga does with your audio and transcripts

Your meeting audio, your transcripts, your summaries, your speaker names, your notes, your search history: all of it is stored locally in ~/Library/Application Support/logga/ on the Mac you installed logga on. The app does not upload any of it to any server we operate, and no third party gets a copy from us.

If you want to verify this for yourself, run Little Snitch (or any outbound firewall) alongside logga. You'll see a short, fixed list of domains contacted, licence checks and one-time model downloads, and none of them ever carries your content. See "Network calls logga makes" below for the complete table.

What we do collect

logga has no analytics, no telemetry, and no crash reporting built in. We do not know how many times you open the app, how many recordings you've made, how long they are, who's in them, or what they were about. We literally cannot answer those questions for you, because we never receive the data.

The only personal data we collect is what you give us directly when you:

1. Buy a licence. Lemon Squeezy handles the purchase and stores your email address, name and billing data on their servers (under their privacy policy: lemonsqueezy.com/privacy). We see this information in our seller dashboard so we can respond to support requests.
2. Email us. If you email hello@logga.ai, we obviously have your email and its contents. We don't put it in any list. We don't email you marketing.
3. Activate the app. Each launch sends your licence key plus a machine identifier (a one-way hash of the computer name, plus CPU architecture; the name itself never leaves the machine) to api.lemonsqueezy.com to verify your licence is still valid. We never see this; it goes directly to Lemon Squeezy.

Where your data lives on your Mac

• Audio recordings: ~/Library/Application Support/logga/recordings/{uuid}.wav (and .system.wav if you recorded system audio)
• Database (transcripts, summaries, settings): the database file inside ~/Library/Application Support/logga/
• AI models: ~/Library/Application Support/logga/models/ (Whisper and the Phi-3.5 summary model) and ~/Library/Application Support/logga/bin/ (the speaker-identification engine, with its pyannote model weights under bin/hf/hub/)
• Logs: ~/Library/Logs/logga/

To delete everything logga has stored about your meetings, drag ~/Library/Application Support/logga/ to the Trash. Deletion is entirely local, and there is no cloud copy.

The AI models and the speaker-identification engine live inside that same folder, so deleting it removes them too. logga keeps no model cache anywhere else.

Data we receive through purchase

When you buy a licence:

• Lemon Squeezy collects your email address, name, billing country (for VAT and sales tax) and payment information.
• Lemon Squeezy emails you the licence key.
• We see your name, email and country in the Lemon Squeezy seller dashboard.
• We do not see your payment details (card numbers and so on); those stay with Lemon Squeezy and their payment processor.

We use this information to:

• Honour refund requests.
• Reply to support emails.
• Issue replacement licence keys if you lose yours.

We do not use this information to:

• Send marketing emails.
• Sell or share with third parties.
• Build profiles of you.

We will retain your purchase record for seven (7) years for tax and legal compliance, then delete it. You can request earlier deletion of any data we hold (see "Your rights" below).

Cookies and the website

The marketing site at logga.ai uses no tracking cookies, no analytics and no ad pixels. The only cookies that may be set are functional (for example, remembering your dark or light mode preference). If you submit your email through the early-access form on this site, it is delivered to us by Formspree, who process it under their own privacy policy. We use it only to tell you when logga launches.

Third parties

The full list of third-party services that touch your data, with what they touch and why:

• Lemon Squeezy: handles purchases, licence keys and billing, and sends you the receipt and licence key after purchase using their own email provider. We don't separately email-blast you. Privacy: lemonsqueezy.com/privacy.
• Hugging Face: hosts the AI model files. They see your IP address when you download (standard HTTP), nothing more.
• GitHub: hosts the speaker-identification engine and the small fallback and voice-activity models. Same story: IP address visible to GitHub, nothing more. (App update manifests would come from logga.ai; the auto-updater is not active in this version.)
• Formspree: relays early-access form submissions from this website to our inbox.

We do not use any analytics provider, crash reporting service, ad network, A/B testing tool or session replay tool. There are no "third-party partners" with whom we "share data for business purposes". The list above is exhaustive.

Your rights

Depending on where you live, you may have legal rights including:

• The right to know what personal data we hold about you. Email hello@logga.ai and we will tell you within 30 days.
• The right to correct any personal data we hold that's wrong.
• The right to delete your personal data (your purchase record, support email history and so on). We will honour this within 30 days, subject to legal retention obligations such as tax records.
• The right to portability: get a copy of your data in a readable format.
• The right to object to processing, or to withdraw consent.

If you are in the UK or EEA, you have rights under UK GDPR and EU GDPR. If you are in California, you have rights under the CCPA. If you are anywhere else, you probably have some rights: email us and we will treat you as if you had them anyway, because it's simpler than checking.

To exercise any of these rights, email hello@logga.ai. We will respond within 30 days. We don't require you to prove your identity beyond demonstrating reasonable control of the email address on file.

If you're unsatisfied with our response, you can complain to:

• UK: Information Commissioner's Office (ico.org.uk)
• EU: your local data protection authority
• California: California Attorney General

Children

logga is not designed for, or marketed to, anyone under 18. We do not knowingly collect data about minors. If you become aware that a child has submitted personal data to us, please contact us and we will delete it.

Changes to this policy

If we materially change this policy:

• We will update the "Last updated" date at the top.
• We will email all licence-holders explaining what changed.
• The previous version of this policy will be available on request.

We will never quietly weaken the privacy commitments above. If we ever needed to (for example, because we changed business models), we would treat that as a fundamental product change requiring clear communication, and we would offer refunds to anyone who disagreed.

Contact

For any privacy question: hello@logga.ai. For legal questions specifically, also CC legal@logga.ai (currently the same inbox).

logga is a Papi Labs product, built in the UK.